Privacy Policy
Last updated: 4/14/2026
This Privacy Policy describes how Huli ("we", "us", or "our") collects, uses, and shares your personal information when you use our digital gold and silver trading platform and mobile application.
Information We Collect
We collect information that you provide directly to us, including:
- Personal information (name, email address, phone number, date of birth)
- Identity verification documents (PAN card, Aadhaar, passport)
- Bank account and payment information
- Transaction history (gold/silver purchases, sales, and redemptions)
- Device information and IP address
- Communication preferences and customer support interactions
How We Use Your Information
We use the information we collect to:
- Process your transactions for buying, selling, and redeeming digital gold and silver
- Verify your identity and comply with KYC (Know Your Customer) requirements
- Maintain and secure your digital gold/silver holdings
- Process payments and send transaction confirmations
- Comply with legal and regulatory obligations including anti-money laundering laws
- Send important updates about your account and transactions
- Provide customer support and respond to your inquiries
- Improve our services and develop new features
- Detect and prevent fraud and unauthorized transactions
Information Sharing and Disclosure
We may share your information with:
- Payment processors and banking partners to facilitate transactions
- Gold/silver vault partners and custodians who store physical precious metals
- Identity verification service providers for KYC compliance
- Government authorities and regulatory bodies as required by law
- Service providers who assist in operating our platform (subject to confidentiality agreements)
We do not sell your personal information to third parties for marketing purposes.
Financial Transaction Security
We implement industry-standard security measures to protect your financial transactions and precious metal holdings. All payment information is encrypted using SSL/TLS technology. Your digital gold and silver holdings are backed by physical precious metals stored in secure, insured vaults.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records are maintained for a minimum of 7 years as required by financial regulations.
Your Rights
You have the right to:
- Access your personal information and transaction history
- Update or correct your account information
- Request deletion of your account (subject to legal retention requirements)
- Withdraw consent for marketing communications
- Export your transaction data
To exercise these rights, please contact us at hello@astravonix.com.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and maintain security. You can control cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@astravonix.com
Phone: +91 8460488076
Address: B-405, Ganesh Glory-11, Jagatpur Rd, near BSNL Office, off Sarkhej - Gandhinagar Highway, Jagatpur, Ahmedabad, Gujarat 382470